About REVR E-bikes FAQ

What Should You Know Before Buying An E-bike? FAQ About E-bikes, Answered By Experts.

FAQs

REVR is focusing on retro electric bikes, providing the best service to our customers.

Purchase

1. Does the electric bike need to be assembled?

Electric bicycles are 85% assembled when they leave the factory, and some additional steps are required to complete the assembly. Please refer to the electric bicycle user manual carefully for installation instructions and assembly tutorials.
2. How much does shipping cost?

All e-bikes are eligible for free shipping. We only ship to addresses in the contiguous United States (including the 48 states).
3. Are there any additional duties and taxes?

All REVR products already include taxes for the 48 states of the United States. Once you place an order in our online store, no additional taxes will be charged.
4. How long will it take for me to receive my purchased e-bike?

Orders are processed within 48 hours on business days. Once your order is shipped, we will send a shipping confirmation email to your email address. We use FedEx for shipping. Please allow 2-7 business days for the goods to arrive at your designated location. The estimated shipping date for pre-orders will be shown on the product page. Any shipping dates provided by REVR are estimates.
5. How can I track my order?

You can click on the official link of Fedex to check the status of your order.